Fix an Android device that won't charge or turn on

Utilize the steps on this page to set the post-obit problems on your telephone:

  • Won't turn on
  • Has a black or blank screen
  • Turns on but immediately turns off

Agree the power push

First, try holding downward your telephone'southward power button for five-seven seconds. This usually restarts a telephone.

Troubleshoot your cable, charger, outlet & case

  1. Bank check that your cable and charger are working.
    1. Attempt them with some other device.
    2. Check that the cable is deeply connected to the charger and to your phone.
    3. Check that at that place'south nothing in the port of your phone, similar dust or lint.
  2. Cheque that your outlet is working.
    1. Plug the charger into a wall outlet.
    2. Plug in something else, like a lamp.
  3. Cheque that no accessories, like cases or battery packs, cover the sensors on your phone or press its buttons.

Troubleshoot your bombardment charge

Plug in your phone with a working cable, charger, and outlet, and then wait i minute.

  • If yous see a battery icon, your phone is powered off and is charging. You tin restart right abroad.
  • If y'all run across a red light, your battery is fully discharged. If the red low-cal is flashing, there isn't enough power to turn on. Charge your phone for at least 30 minutes before restarting.
  • If you don't see a battery icon or carmine light after you plug in your telephone, the result could be with your screen.

Tip: Battery icons and lights can vary by phone. For your phone's details, contact your device manufacturer.

Troubleshoot your screen

  1. Press the power push for about thirty seconds.
  2. Wait almost 2 minutes.
  3. Make your phone ring. You tin call it from another phone or employ Detect My Device. Learn how.
  4. If your phone rings, acquire how to troubleshoot your screen. If it doesn't, get to the avant-garde steps (below).

Troubleshoot with avant-garde steps

Option ane: Troubleshoot by connecting to a computer

  1. Unplug the cablevision from the power charger.
  2. Bank check that your computer is on and connected to a ability source.
  3. Connect your phone to your computer's USB port with the cable that came with your phone.
  4. Look 10–xv minutes.
  5. Disconnect and reconnect the cable from your phone within ten seconds.
  6. Within i infinitesimal:
    • If yous see a bombardment icon, your telephone is powered off and is charging.
    • If yous encounter a ruby-red lite, your bombardment is fully discharged. If the carmine light is flashing, there isn't enough ability to turn on.
  7. Charge your telephone for at to the lowest degree 30 minutes.
  8. Press and concur the power push button until your phone restarts. You might demand to tap Restart .

Tip: Battery icons and lights can vary past phone. For your phone'due south details, contact your device manufacturer.

Option ii: Troubleshoot using your phone's buttons

With your phone plugged in, press and hold both the book-downwards button and the power push at the same time for at to the lowest degree 20 seconds.

If you see a red calorie-free, your bombardment is fully discharged.

  1. Charge your telephone for at least thirty minutes.
  2. Press and hold the power button for a few seconds.
  3. On your screen, tap Restart .

If yous see an Android robot and the word "Get-go" with an arrow around it:

  1. Printing the volume-down push button until y'all see the option to "Power off." Printing the ability button to choice "Ability off."
  2. Charge your phone for at least 30 minutes.
  3. Press and concur the power push button for a few seconds.
  4. On your screen, tap Restart , or press and hold the ability button for about xxx seconds, until your phone restarts.

Related resource

  • Charge & plow on a phone
  • Set a phone that freezes or is unresponsive
  • Fix a screen that isn't working

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